Shipping Policy

We at APEX DECK HOBBIES SDN. BHD. are committed to delivering your trading cards and hobby products safely and promptly.

1. Order Processing

  • Orders are typically processed within 1–3 working days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive email confirmation once your order is shipped.

2. Delivery Time

Estimated delivery times:

  • West Malaysia: 3–7 working days
  • East Malaysia: 5–10 working days

Delivery times may vary depending on courier services, delivery location, weather conditions, and other unforeseen circumstances.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on weight, size, and delivery location.
  • Free shipping promotions may be offered from time to time.

4. Order Tracking

  • Once shipped, you will receive tracking details via email.
  • You can use this information to monitor your order until delivery.

5. Delivery Issues

  • Please ensure that your shipping address is complete and correct.
  • We are not responsible for delays caused by courier services, incorrect addresses, customs inspections, or other external factors.
  • If your package is lost or damaged in transit, contact our support team immediately for assistance.

6. Packaging

  • All products are carefully packaged to prevent damage during transit.
  • Graded cards and premium items are securely protected to ensure safe delivery.
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